Privacy Policy
A legal disclaimer
Shepard’s Pie (“Shepard’s Pie,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, make a purchase, subscribe to our services, or interact with us online.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you voluntarily provide it, we may collect:
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Name
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Email address
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Mailing and shipping address
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Phone number
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Payment information (processed securely by third-party payment providers)
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Order history and subscription details
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Browser type and device information
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Pages visited and time spent on the site
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Referring website or link
This information helps us improve website performance and user experience.
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Manage subscriptions and customer accounts
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Communicate with you about orders, updates, or promotions
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Improve our products, services, and website functionality
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Respond to customer inquiries and support requests
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Comply with legal and regulatory obligations
How We Share Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties only as necessary to:
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Process payments
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Fulfill and ship orders
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Operate our website and business systems
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Comply with legal requirements
All service providers are required to protect your information and use it only for authorized purposes.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Remember user preferences
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Understand how visitors use our site
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Improve functionality and content
You may adjust your browser settings to disable cookies; however, some features of the site may not function properly as a result.
Email Communications
If you opt in to receive emails from us, we may send:
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Order confirmations
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Subscription updates
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Product launches, promotions, or brand news
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we work diligently to protect your data from unauthorized access or disclosure.
Children’s Privacy
Shepard’s Pie does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.
Your Privacy Rights
Depending on your location, you may have the right to:
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Request access to your personal information
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Request correction or deletion of your information
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Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites (such as animal shelters or partners). We are not responsible for the privacy practices or content of those external sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Shepard’s Pie
Email: info@shepspie.com